How Sendlens calculates the attribution
The mechanism is simple to reason about. For every conversion you bring in, Sendlens finds the contact by email address, then looks back across your attribution window for ActiveCampaign campaigns that contact opened or clicked before the conversion happened. Those campaigns get the credit.
Credit is reported two ways at once. Open-attributed revenue covers conversions where the contact opened the campaign first. Click-attributed revenue covers the ones who clicked. Keeping them apart matters, because opens and clicks often tell different stories about different parts of your list. A campaign can pull strong open-driven revenue and almost no click-driven revenue, and that is worth knowing.
The attribution window is yours to set. Seven days is the default because it is what most operators expect, but it is one of five. A product launch, a considered purchase, or a longer business-to-business cycle rarely closes in a week, so widen the window to 14 or 30 days and press Recompute. The revenue and conversion numbers recalculate for the window you chose. It is a display choice, so you can move it as often as the question changes.
This is also the difference from what ActiveCampaign can do on its own. Its revenue reporting is fixed at seven days, limited to a handful of supported ecommerce platforms, and reported inside a separate dashboard. Sendlens takes your data from any store, across a window you control, and reports it next to the opens and clicks for the same campaigns. For the full picture of what ActiveCampaign reports and where the gaps are, read ActiveCampaign analytics and reporting limitations.